A note from Karen
I moved to Sydney in 1994 where I began working in the hospitality and service industry. Before long, I was working with one of the largest funeral directors in the world, managing a funeral home at Eastwood.
I discovered a strong and natural passion for assisting people at a very difficult time. Being a funeral director is a 24-hour-a-day job. I learned to connect with people, and clients told me that I have a level of empathy and sincerity far above the norm.
My husband saw my passion and would playfully suggest the idea of opening my very own funeral home, based on the ideals of empathy and compassion. In 2004, I did just that. I began to fulfil our dream of a customer focused, lady operated funeral home in Sydney.
It came about through hard work and careful planning, and the dream finally came to fruition in August 2006. Our first service was for a young, 13-year-old girl who had sadly passed away. I’ll never forget the deeply moving celebration of a short life, lived. It’s a day polarised in time for all involved.
When I first started the business, I employed ladies, mums, daughters and sisters who shared our ideology of taking difficult situations and creating stress-free, memorable moments in time. It allowed the family and friends to simply grieve and celebrate the life of a loved one. We’ve always strived to do something different than the average funeral home, and to this day and for years to come we’ll continue to create this environment for our clients.
I stay to this day truly proud of what we do at Lady Anne. I sincerely hope that you will feel the same way too.